Aftermath strives for excellence in each and every bio hazard cleanup job we perform. Our pledge reflects our dedication, safety, and responsibility to ourselves, our employees, the families we serve. We pledge the rapid response of our highly trained, properly insured, experienced technicians, and a job done right the first time. We also pledge:

• Customer Service
We continually strive to ensure that our interaction with our customers reflect our concern and respect for the sensitive nature of relationship. We believe that quality communication, professional attitudes and a commitment to excellence are ingredient that produce positive results and satisfied customers. We are a team that works together to achieve common goals all centered on the focus of delivering outstanding customer service. Our ultimate success is often determined by the clients who are pleased with the services provided, our professionalism, meaningful communication and expediency in handling their individual files.


• Rapid Response
Our typical response time is within 1-3 hours of a call. We will give you a time frame within which to expect us, and will keep you abreast of any schedule changes. Please keep in mind that we may be responding to another family's needs at the time of your call. They deserve the same level of respect that we will give to you. When we receive your call, we work to dispatch a crew immediately. We aim to provide the quickest service, but will also work with you to schedule a time that will work best for you.


• Trained Response
Aftermath will only send Aftermath trained and certified personnel. Beware of crime scene clean up brokers that work for a commission for referring jobs to other companies. We do not refer our work out, and do not use any outside labor. All of the crews we send to your location are certified, trained Aftermath technicians. We work hard to train our technicians and continue their biohazard cleanup and remediation education by requiring them to participate in the International Bio Remediation Academy (IBRA) bio hazard courses.


• Properly Insured
While each state has different requirements, Aftermath possesses the highest level of insurance required to provide biohazard and crime scene clean up. Beware of companies that are not insured, and have not been properly licensed to perform this type of work. Many companies will try to get away without proper insurance, and without even using a certified company to dispose of their bio hazardous waste.


• Follow up Customer Service
During our follow up care calls we make sure the customer is satisfied with the work we just performed. We answer any questions or concerns they may have regarding the work we just performed. We help them find a restoration company for any additional repairs. Aftermath partners with hundreds of national leaders nationwide. We also Contact the insurance company or agent to notify them of the situation that happened at the insured's home. Aftermath Inc Supplies the insurance company with all our detailed documents, instead of having the customer have to do this. we also supply the letter and invoice to the family so that way they know this has been taken care of on their behalf and they don't have to worry about taking that extra step. Similar to the way a medical center would bill for it's service.

• Safety & Compliance
The Legal and Compliance Department was established at Aftermath, Inc. for the purpose of meeting Aftermath's directive to ensure our services are both of the highest quality and also safe for our customers and their property, our employees and the environment. Given the risks associated with blood and biological matter from both a safety/wellness and environmental protection, the biohazard remediation industry is highly regulated by the Occupational Safety & Health Administration (OSHA), Environmental Protection Agency (EPA), Department of Transportation (DOT), and state environmental agencies. In addition, the Center for Disease Control (CDC)and National Institute of Occupational Safety & Health (NIOSH) have published extensive guidance and protocols implement these regulations, all of which are designed to ensure the safety of our employees and those entering the premises after we have completed our services.


• Experience
With over 15 years of experience and nationwide coverage, we have the experience level needed to remediate every biological remediation situation. Our resources are dedicated to biological (blood and body fluids) remediation. Our only focus is crime scene clean up and biohazard remediation, which allows us to dedicate our experience to the specialty of blood cleanup, blood and body fluid recovery, hoarding and clutter removal, and tear gas remediation.


• Dedicated Business
Biohazard remediation is the only type of service Aftermath performs. Beware of companies whose principal business is anything other than biohazard remediation, i.e., fire, mold, and water restoration, carpet cleaning, and business/residential cleaning. These low-cost providers often perform very little to no biological recovery work, and send inexperienced personnel with little or no training. These services often become a disservice when the customer realizes that the site has not been properly remediated.


• Staff to Assist
Aftermath's Claims Department can help families establish an insurance claim. We work directly with insurance whenever possible, supplying the necessary documentation to speed up the process. Additionally, our in-house legal counsel can assist with estate issues. Aftermath is also ready to assist families and businesses during difficult times by arranging counseling services or any reconstruction that may be needed through the Aftermath Partnership Network.
Aftermath, Inc. the best in bio hazard cleanup...


• Education
Aftermath, Inc. monitors all the applicable laws and regulations to the biohazard remediation industry and ensuring on-going compliance in all of our practices and procedures. We work to ensure that not only are our employees kept safe, but that they are keeping our customers and their homes and businesses safe and secure as well. We also provide education and promote awareness to others about the safety requirements applicable to our industry.